North America – ETIAM Corp.
162 Great Rd, Rear
PO Box 2825
Acton, MA 01720
Office: (617) 395-5809
Toll Free: (877) 384-2662
Fax: (617) 395-5809
ETIAM offices in France
ZA de la Hallerais
11 rue du Bois de Soeuvres
Phone : +33 (0)2 99 14 33 88
Fax : +33 (0)2 99 14 33 80
388 boulevard Jean-Jacques Bosc
1, avenue Christian Doppler
Our technical and operational customer support team (after sales service) is at your disposal Monday to Friday from 8.30am to 5:00pm EST at the following number : 866-316-4291
You can also subscribe for a 24/7 after sales service which guarantee an intervention within 2 hours following your request.
Our support team operates from the same technical department as the R&D team in order to optimize the escalation process in case of complex issues.
You can contact our support team per e-mail : firstname.lastname@example.org
In order to resolve your issue quickly and efficiently, do not forget to communicate :
Do not hesitate to provide us a detailed description of the problem you are facing :